Jinan Blue Elephant CNC Machinery Co., Ltd.
Our technicist goes to Dubai help our customers solve after sales questions.
four passionate friends in customer's factory
This is our After sale-service:
1, Within 7 days since your local customs clearance: if the cnc machine's any parts has any problems, we will change it free.
2, Exceed 7 days since your local customs clearance but within warranty period: if the cnc machine parts have any problems, we can change the old machine parts to new ones free, but you should pay all the shipping cost.
3, Exceed warranty period: if the cnc machine parts have any problems, we can offer new machine parts with cost price and you also should pay all the shipping cost.
4, We offer 24 hours technical support by call, email.
5, Our technician can give you remote guide online(Skype or MSN) if you have any question
6, We can record videos of operating the cnc router machine.
7, Free training course in our factory.
8.Machine will be adjusted before it is delivered , operation disk/CD was included.
This is our factory:
If you have any questions, welcome inquiry us.