1, Within 7 days since your local customs clearance: if the cnc router’s any parts has any problems, we will change it free.
2, Exceed 7 days since your local customs clearance but within warranty period: if the cnc router parts have any problems, we can change the old machine parts to new ones free, but you should pay all the shipping cost.
3, Exceed warranty period: if the cnc router parts have any problems, we can offer new machine parts with cost price and you also should pay all the shipping cost.
4, We offer 24 hours technical support by call, and email.
5, Our technician can give you remote guide online(Skype or MSN) if you have any question.
6, We can record videos of operating the laser machine.
7, Free training course in our factory.
8.Machine will be adjusted before it is delivered , operation disk/CD was included.
Packaging & Delivery
Packaging Details: Standard cnc router machine plywood case for cnc wood carving machine .
Delivery Detail:Shipped in 15 days after payment
Jinan Blue Elephant CNC Equipment Co., Ltd is located in Jinan City , Shandong Province .
We have always been developing to the research and manufacturer of CNC router machine and laser
cutting engraving machine .
We have our R & D department , Quality control department , and after sale &service department .
Our products are widely used in Woodworking ,Advertising , Model ,Electric , CAD/CAM Industry model ,
Clothing , Package Printing , Marking , Laser sealing and so on .
We had got CE and FDA certification always offer best quality machine .
Our Philosophy : To Be First Brand -- CNC Manufacturer & wholesaler Platform !
Just looking forward to service every customer, like you .